Setting up your newly created email addresses with a third party client is normally a very easy straightforward process. Unfortunately, with Microsoft Outlook, there are some hidden options that can cause troubles when setting up your email accounts. With this blog post, we’ll go through the process of setting up your emails and we’ll make sure to highlight the tricky spots. So you can get outlook ready without any frustration.
Accessing Email Information
First, you’ll need to access the information for your email account that you’ll use when setting up Outlook. To do this, you’ll need to log into cPanel. Under the Emails category, click on Email Accounts. On the following page, look for the email address you want to set up, and click on More > Configure Email Client.
On the following page, you’ll see the information you’ll need to use for setting up your email. Keep this page open, or copy the information for later use. You should be able to use the same information here for all of your emails that you set up.
Note: if you see your domain as the incoming/outgoing servers, we would recommend updating this to the server you’re looking on, such as so6.infinitysrv.com in the above example.
Setting up Outlook
Once you have all of the information you’ll need, launch Microsoft Outlook and start the process for adding a new email account. Select the second option for manual setup and click on the next button.
On the next page, you’ll be selecting the second option as well for POP or IMAP email accounts.
On the next page, you’ll fill out all of the information you gathered earlier:
- Your Name: You’ll be able to change this in the future if you want; this is your name that will show up when you send emails
- Email Address: Use the email address that you are setting up
- Account Type: Select IMAP or POP3. It is recommended to use IMAP, however feel free to use whichever you prefer.
- Incoming/Outgoing Mail Server: This is the information that we looked up earlier on cPanel. It should be something like so6.infinitysrv.com.
- Username: After you type in your email address, Outlook will autmatically fill in the name of your email address. Make sure the information here is your complete email address.
- Password: This is your email account’s password. If you’re not sure what it is, you can reset it via cPanel.
After you have filled out this information, it looks like you’ve successfully set up your email account and ready to proceed to the next step. This is where Outlook gets messy. You’ll have to select the More Settings.. on the lower right, just above the next button.
Here you will have your advance settings. First, under the Outgoing Server tab, make sure the box for “My outgoing server (SMTP) requires authentication” is checked. You’ll want the top option selected as well, so that it uses your email and password for authentication.
Next, you will need to go to the Advance tab. Here you’ll have to update a few settings:
- Incoming Server: Change this option to 993 or 995, depending if you’re using IMAP or POP. Also, make sure SSL is selected from the encrypted connection type.
- Outgoing Server: Change this option to 465, regardless of which type of incoming server you’re using. Make sure the SSL option is selected here as well.
After making these changes, save the settings. Now you’re ready to test your email account!
After saving the settings, click on the Next button at the bottom of the popup. Outlook will now proceed to test the information that you have provided. If everything is set up properly, Outlook’s popup will look like the one above. Once the test has succeeded, click the close button, and your account will have been set up!
Now you can access your emails from you computer, as well as send some out without any issues. You can proceed to send a test email to yourself if you want to double check and make sure everything is set up properly. After setting up one email account, you’ll have no troubles setting up any number of future email accounts with Outlook! Be sure you are following our Facebook and Twitter pages to stay up to date with the latest in webmaster tips, updates for web software, everything x10Hosting, and more!