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Yes (although its a router not a server.. but thats really just trivial) exactly! It may work out to be a couple of routers or such owned by one company as routers often use a terminology called RIP which allows them to tell each other how to get to places and if ones wrong, it means it tells lies to all the others. Its as good as me telling everyone to ring you, you know how to get to my friends house, of course when they ask you you wouldnt know.
Well, the internet works by co-coperation, ISPs and large networking companies allow others to use their networks to get to others, hence if you have a routing issue your ISP should be the ones to help you, some wont bother because as long as its not their network its a "its not my job" kind of attitude, others will help, if from where they are at the ISP they can do the connectivity you're trying, they will try and help you sort out yours.
Believe me, its almost as frustrating for me not being able to fix it, as it is for you guys to suffer it.
What I am hoping is when I can find a more senior member of staff, they can do the same work we're trying to do in this thread out to you guys and find common points of failure (as routing can be fiddly in that you can go one way and come back another.. so even if you got there, the data cant get back to you) and obviously if they can find something, they then would talk with their suppliers etc.
It kind of reminds me how my ISP blacklisted an entire hosting company for a week, which made any attempt to resolve the server IPs or connect to the datacenter fail (it wouldn't trace route past the central office and would return an error, but would give an IP if I gace a hosted site). I had, after talking to the host had called up Verizon Business (even though I am only a residential customer, but was suggested by a tech to call the business number), and within 45 minutes got the company off the blacklist and was able to access their servers. So yeah, give your ISP a call and see what they can do, and if they can't fix the problem, then contact Global Crossing.
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