I think x10hosting is having service problems

[demo1270]

This morning I received a notice that my account was suspended for no activity but I uploaded files yesterday:

The notice of suspension is dated: 2017-11-07 05:42:51
But in cPanel File Manager, I have activity dated Nov 6, 2017 6:53 AM

 

[Livewire]

If you're logging into cPanel directly (which looks to be the case when viewing the cPanel access logs in particular), the system won't see it; it only tracks logins to x10hosting.com/sso/login. The system shows the last tracked login there was back on 9-5-17, which is still well over 30 days ago but definitely within the range where the account could be suspended for inactivity.

 

[demo1270]

If you're logging into cPanel directly (which looks to be the case when viewing the cPanel access logs in particular), the system won't see it; it only tracks logins to x10hosting.com/sso/login. The system shows the last tracked login there was back on 9-5-17, which is still well over 30 days ago but definitely within the range where the account could be suspended for inactivity.

Thank you for the information. I didn't realize logging into cPanel didn't count.

 

[petmalux]

yeah right i think till now theres a bug problem with the server

 

[Livewire]

petmalux: Your account was suspended due to an auto-blogging plugin installed to the service; this is not a bug, as we don't allow autoblogging scripts as is detailed in the Terms of Service.

Locking topic to prevent additional threadjacking.