j_player5952
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Hi.
In the past months, I have logged into my account 3-4 times per month to update pages, yet I have been getting suspended notices for inactivity.
Several times each month I log in at https://x10hosting.com/sso/login using my user name and password, then I use the Cpanel to upload updated pages. This is done on the palemoon browser using Windows-7.
In order to keep my website alive, I have used the solution to wait for an inactivity suspension notice, then log into the "Un-suspend page", because it works, and will keep my website online for another 30 days.
Is it possible to get the server to recognize that there is not a condition of inactivity?
Thanks in advance.
PS. I see other forum posts reporting this same problem, but no solutions are shown:
https://x10hosting.com/community/threads/account-suspension-due-to-inactivity.205894/
https://x10hosting.com/community/threads/account-was-suspended-inactivity.205913/
https://x10hosting.com/community/th...s-been-suspended-http-cronopio-x10-bz.205961/
In the past months, I have logged into my account 3-4 times per month to update pages, yet I have been getting suspended notices for inactivity.
Several times each month I log in at https://x10hosting.com/sso/login using my user name and password, then I use the Cpanel to upload updated pages. This is done on the palemoon browser using Windows-7.
In order to keep my website alive, I have used the solution to wait for an inactivity suspension notice, then log into the "Un-suspend page", because it works, and will keep my website online for another 30 days.
Is it possible to get the server to recognize that there is not a condition of inactivity?
Thanks in advance.
PS. I see other forum posts reporting this same problem, but no solutions are shown:
https://x10hosting.com/community/threads/account-suspension-due-to-inactivity.205894/
https://x10hosting.com/community/threads/account-was-suspended-inactivity.205913/
https://x10hosting.com/community/th...s-been-suspended-http-cronopio-x10-bz.205961/