FTP problems

[onatx10h]

Are the FTP servers down? I could not connect to it. I am connecting to xo5.x10hosting.com, port 12.

I used the FTP settings XML for Filezilla that I got from the FTP accounts page on the CPanel.

Looking forward to your reply. Thanks.

 

[onatx10h]

Any updates on this?

This is the log from Filezilla:

Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 13 of 50 allowed.
Response: 220-Local time is now 19:47. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 5 minutes of inactivity.
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

 

[wooprapp]

Try using the login FTP Settings when you login to your CPanel using your account username and password.

 

[onatx10h]

No luck.

Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

 

[onatx10h]

I wonder if I'm the only one having issues with FTP.

Any of you having issues with FTP or it just me?

 

[wooprapp]

I wonder if I'm the only one having issues with FTP.

Any of you having issues with FTP or it just me?

It's probably just you, honestly. I was using mine all last night up until like 9 AM.

 

[onatx10h]

Damn. That's really unfortunate.

 

[wooprapp]

Damn. That's really unfortunate.

So, it didn't work trying to login to your account using the FTP information that's provided as Quick FTP when you login? Did you create any FTP Accounts?

 

[onatx10h]

It still didn't work. That's the one I always use. Then I tried downloading the XML setup file for Filezilla and still didn't work. I just created a new FTP account, and still no luck. I just hope someone would look into this. I've had this account for years, didn't touch it for a while, then last month got the suspension for failing to log-in to my account, the first time it happened, which I was able to quickly recover. Maybe the suspension flagged something and when I unsuspended it, it didn't change back to normal. I don't know.

 

[wooprapp]

It still didn't work. That's the one I always use. Then I tried downloading the XML setup file for Filezilla and still didn't work. I just created a new FTP account, and still no luck. I just hope someone would look into this. I've had this account for years, didn't touch it for a while, then last month got the suspension for failing to log-in to my account, the first time it happened, which I was able to quickly recover. Maybe the suspension flagged something and when I unsuspended it, it didn't change back to normal. I don't know.

Hm, I'm not sure. But, it won't hurt to shoot the Support team an email from the email associated with your account, tell them your username and that you're receiving an FTP error code 220 with correct login credentials.

support@x10hosting.com

 

[onatx10h]

I remember back then that this forum is the only support on free hosting. No email. Won't hurt if I try though. Thanks!

 

[wooprapp]

I remember back then that this forum is the only support on free hosting. No email. Won't hurt if I try though. Thanks!

No problem. Yeah, they have that email which they reply to now and a telephone number.

Because FTP error 220 means that a new user/client is trying to establish a connection.