Recent content by thethird

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    Restore Backup

    Hi Anna, Thanks for your help with this. All back online and site migrated back along with email.
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    Restore Backup

    Thanks Anna. Will sort this over the weekend
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    Restore Backup

    Thanks Anna!
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    Restore Backup

    Hi Anna, Thanks for your reply. At the moment the domain is intentionally pointing at another host as I migrated the site temporarily during the issues we were having. I think a full restore would be best at this point due to the dB issues we've had and the attempts to resolve these. I'm...
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    Restore Backup

    Hi, I notice in the migration post you have multiple full backups of each account stored offsite. Is it possible to please restore the backup for my account? Ever since the migration I've had a multitude of issues with the site and email, some of which I've tried to resolve. At this point...
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    Restore Deleted Email Inbox

    Thanks for the response. Sadly can't FTP to the old server, it complains about the credentials.
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    Restore Deleted Email Inbox

    @Anna Can you or someone else help?
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    Restore Deleted Email Inbox

    Hi, In all the problems with x13 and roundcube email I ended up removing the wrong mailbox when trying to create a new one. Please could an admin help with recovering sammy@thethirdplace.co.uk? Any help would be greatly appreciated. I did create a new email called sammy@thethirdplace.co.uk...
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    IMAP settings for x13.x10hosting.com email

    Can anyone help with the above? Trying to re-add my email account to an Outlook app as I've not had access for a couple of weeks.
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    MySQL Server issue

    Having the exact same issues. Website been down for over 12 hours now
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    Unmetered disk space request

    Hi, I've reached the limit of my free account. Please could you move me to an unmetered disk limit? Thanks
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    Unmetered Space Request

    Hello?
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    Unmetered Space Request

    Hi, I think I've hit the space limits on my account. Please could you bump me up to unmetered? Thanks in advance :)
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