http://alineandsteve.x10hosting.com:2082/login/

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alineand

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Hoping someone can help me out.......

I am not able to login to http://alineandsteve.x10hosting.com

It tells me the Login Attempt Failed!

This has only been since the upgrade has happened, my site at present is suspended which I did send a request to get it lifted but nothing happened, not I can not login at all.

Any help appreciated.


 

alineand

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Many thanks for you reply Boss,

I understand my account is suspended, it was because I hadn't logged in for while. The reason I know this is because I logged in and asked for it to be un-suspended. This never happened and now I can not log in to the CPanel at all.

What can I do from here?
\

Thanks,
 

Gouri

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Many thanks for you reply Boss,

I understand my account is suspended, it was because I hadn't logged in for while. The reason I know this is because I logged in and asked for it to be un-suspended. This never happened and now I can not log in to the CPanel at all.

What can I do from here?
\

Thanks,
Login to account panel --> http://x10hosting.com/control/login.php

It is working. check for suspension reason
 

alineand

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Hi, Great yes I managed to login to http://x10hosting.com/control/login.php, but when I check for suspension reason it says:


Hosting Account Suspension History
Most suspensions can be resolved automatically from this page.

Previous Suspension History
Below is an ordered list of this hosting account's suspension history, ordered most recent to oldest

With NO suspension listed?

Thoughts?

Also I can not login to CPanel at all, I get: Login Attempt Failed!
Thanks
 

Gouri

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Hi, Great yes I managed to login to http://x10hosting.com/control/login.php, but when I check for suspension reason it says:


Hosting Account Suspension History
Most suspensions can be resolved automatically from this page.



Previous Suspension History
Below is an ordered list of this hosting account's suspension history, ordered most recent to oldest

With NO suspension listed?

Thoughts?

Also I can not login to CPanel at all, I get: Login Attempt Failed!
Thanks

Your site is going to suspended page. Wait for some time so the staff will look into matter.
 
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alineand

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I asked for the suspension to take the suspension off over a week ago, surely that should be long enough?
 

Anna

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Hello,

Sorry for the delay and inconvenience caused.
Your account is now unsuspended.
 

alineand

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Thank you Lady Anna - I appreciate your help any idea why this took so long?
 

Zubair

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Your problem is solved Now. So I am going to close this thread to mark it as resolved. Feel free to create a new thread if you need more help.

***Thread Closed***
 
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