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devian

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My account has been suspended, what I need to do to login to my website?
Thanks
 

Jarryd

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Hello,

It appears your website has been compromised. Whether it has been logged into by someone other than yourself and then been tampered with, or whether it's been exploited due to a poorly coded script or application or even an outdated script or application.

From here there are a couple of options, we can either wipe the account clean of all files, you start fresh and ensure all scripts are fully up to date, and reset your password to a new one to ensure account security. Alternatively we may be able to provide all of the files to you in which case you would have your files, but I highly recommend against this as the website has already been compromised and it's near impossible to ensure 100% security again without a clean re-install of whatever you had on your site.
 

devian

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I don't really mind about having back all of the files, anyway it was just a testing site, so can you do that for me? also is it possible to have a backup of the db?
 

devian

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So what's the next step? i'm sorry on my last post i said it was a testing site, but it is most a school project, so i really need the site working, or at least the files and db.
Thanks in advance
 
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