Problem Access to ftp

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diarqdiard57

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Hi friend any can help me with my problem, the thing is next: when i try to loggin in my acount in the filezilla software not conect becose a messege appear and say

Response: 331 User My_Acount@myacount.com OK. Password required
Command: PASS
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

before the pass it was right and i can access to my acount with any problems.
if any have a solution please can help me becose i dont know that happend....

Thanx.
 

swirly

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The username and password should be your CPanel info, you might have to check your ports to make sure you have the right one, but it should be automatic.
 
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