403 Forbidden

[phdwrite]

Hi.
My sites worked till the end of the year, but now they are down. I cannot understand the problem.
Please help me.

 

[brittbr2]

Can yiu elaborate you gave next to nothing information for members to try and help

 

[miambien]

What is the error appearing when you try to enter your site?
You can give us the url to check if is working for us?
Have login to your account recently? x10hosting requires you login into your account every 30 days.
use this url: https://www.x10hosting.com/sso/login . Forums login does not count.

 

[phdwrite]

Oh. My account has been suspended. Strange. I visited web hosting a week ago.
Now I cannot log in and see such message:
An Error Was Encountered
The action you have requested is not allowed.

Same error after requesting password reset.

 

[Dead-i]

Hi phdwrite,

Due to the strange login issues you are facing, I'll clarify your suspension here. Your account has been permanently suspended by our administration due a violation of our country restrictions, as we do not allow users in Ukraine, or any country that is not whitelisted, to use our free hosting services.

I'm going to go ahead and lock this thread, as we do not handle suspension appeals through the forums. If you feel that this is incorrect, please either create an appeal from your control panel, or (if you are still facing login issues) email abuse@x10hosting.com.

Thank you,