Can't log in to CPanel: VPN/Proxy false positive

[digit223]

Hi,

I can't log in to my CPanel. I get the following error message:
"We've found that you're connecting with a network proxy, VPN, or Tor, and we're unable to complete your request because of this. Please disable any such service, sign out and back in."

*.x10hosting.com has always be whitelisted in my proxy settings but even when I disable my proxy completely, I still get the error.

 

[202mocfootball74]

I have the same problem... same computer and network that I've always used to access my account and can still access via FTP server.

 

[meil.mitsui60]

Me too, diferent OS, PC's, direct ethernet or wifi, browsers like explorer, chrome, firefox,... nothing work. And I visited site to find if I was under any proxy, VPN, still nothing. I disabled any protection like firewall, antivirus, bloqers, nothing.

Please, help us.

 

[kane1x10]

Similar here. Says my IP address has changed and keeps telling me to login in again and then says authentication failed.

I can get past the x10hosting login. It's the cpanel login that fails.

 

[kane1x10]

It is working again this week. I am able to get into cpanel again. I did not have to do anything in particular. Just waited a few days.

 

[aemax10m]

I have the same problem today. It was OK yesterday, no change in router or PC.
¿can someone help?

Thanks