Resolved Website is down...

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fitwebde

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Hello

My website is down, server x13.x10hosting.com

What's the problem?
 

Anna

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As you may know, we did some server migrations in December and January, as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/

This also lead to new IP addresses for the servers, for your server that is: 198.91.81.13

The old servers have now been taken offline and decommissioned, so if you didn't update the A record on CloudFlares name servers prior, the site will appear to be offline. The solution is to update the A record.
 

fitwebde

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As you may know, we did some server migrations in December and January, as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/

This also lead to new IP addresses for the servers, for your server that is: 198.91.81.13

The old servers have now been taken offline and decommissioned, so if you didn't update the A record on CloudFlares name servers prior, the site will appear to be offline. The solution is to update the A record.


It has worked perfect but not today I got Error 522 . Browser is ok Cloudlfare is oK but not hosting
 

Anna

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Did you ever update the A record?

If not it would have served the site from the old server still as we would not have had any way to update the information cloudflare have for your domain, but with them now being offline, the site can no longer be served from the old server IP.

The old server was taken down in the past 24-48 hours depending on which you were on before migrations.
 
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