Resolved Cannot access cPanel/DirectAdmin

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kather25

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Good day!

On July 28 2020, I was able to login to my cPanel. At this time, I wasn't able to login my cPanel but I can still view my website. I already clear the cache in my browser. Is my IP blocked? What would be the problem with this?
 

garrettroyce

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Everything looks fine according to the access logs. Please try clearing your browser's cache.

As a side note, please be careful when posting your personal information online. Your website exposes a lot of information that could be used by scammers.
 

Anna

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If the IP was blocked you would not be able to see the website either, it would timeout, just to be sure I double checked as well.

In addition to Garretroyce suggestion, clearing x10 related session cookies might be needed as the DA uses a session based login (login keys) when you login there from the panel
 
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