Resolved Could not access cPanel

[drizzt09]

i am also getting this error. same as so many others.
Clearing cache and cookies does nothing:
Sign in Successful
Please standby while transfer you to your web hosting account.
An error has occurred forwarding your sign in. Retry

 

[spacresx]

@drizzt09
You might have been blocked also, for to many failed attempts.
a support/staff member will need to check that out for you.

also, in the future, you might get faster support by starting your own thread.
once a post has been resolved staff may not see added posts, only new ones.
leading to a longer wait time for help. just saying.

 

[garrettroyce]

I'll ask an admin to look into this.

 

[spacresx]

@garrettroyce
is staff on vacation ? its been a while.
i see many posts requiring staff and none of them answered yet.

 

[Anna]

@garrettroyce
is staff on vacation ? its been a while.
i see many posts requiring staff and none of them answered yet.

On the contrary, my day job has had a couple rather insane weeks leaving less time for x10 support.

i am also getting this error. same as so many others.
Clearing cache and cookies does nothing:
Sign in Successful
Please standby while transfer you to your web hosting account.
An error has occurred forwarding your sign in. Retry

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised.

During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the last 60 days prior, your account was outside that 60 day mark and even more so outside of the 30 day requirement for free hosting. Prior to our purging you last logged into your account on October 30th.

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd.

I made the restore of the account, sadly I did discover that you are in ToS violation so you are now suspended.