Resolved An error was encountered on our end

[kardz4s3]

Hi Guys

I am able to login to my account, and my website is accessible, however I cannot access DirectAdmin.

I keep getting the message: We're experience trouble processing your sign-in. Please sign-out and try again.

My username and password are being accepted. I even reset my password and logged in again, but still the same issue.

Hope you can help

 

[Anna]

Please try clearing cookies (specifically session cookies related to x10hosting), clearing cache may also be needed.

 

[kardz4s3]

Thank you for your response. Unfortunately I am still unable to access DirectAdmin. I have tried multiple browsers in standard and incognito modes!

 

[kardz4s3]

Hi Guys, any update on this? I am concerned that my website will be deactivated because I haven't accessed DirectAdmin. Even though I am trying.

 

[spacresx]

Until a staff member can reply, have you read other posts ? like this 1
it might be a similar issue or it may help with your problem.

 

[garrettroyce]

Please try again now.