Resolved Free Account (No access ftp/apache functioning..)

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thunderwolf1989

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I have a free account since I don't know how long, but it seems like since the migration I can't access either the old cpanel, or ftp, and the website has reset to the (apache is functioning normally...)

My username still works, but that's about it.

username: thunderw
domain: knightsmb.x10.mx

If not possible to restore the account/website, can an empty free hosting be attached with the new admin panel? I think I'll at least have some own backup lying around somewhere I might be able to restore.
 
Anna

Anna

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Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive.

Due to there being no warning emails as those are part of the automated, currently halted, system we said we'd this time allow for a restore if requested within reasonable time.

Initially we said cutoff for restores would be one week, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd.

You're lucky though that the restore is still possible for your account.
I'm running the restore now and the account should be good to go in a few minutes.
 
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