Resolved Cannot change password in DirectAdmin

sevenofn

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When I attempt this, the error states that the current password is incorrect.
That current password has an & and an * but otherwise no special chars.

I want to get this password changed in order to determine if that is the
reason why I cannot log in from FTP client software.
My software app is showing "access denied".

There was an older post here which mentioned something about the
passwords & FTP software, but I cannot find it.
 

garrettroyce

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Please try to generate a password with no special characters. There is a limitation to special characters in DirectAdmin, but I have not fully researched it at this time. Your primary FTP account (the one that is your user name) will share this password. You can create secondary accounts (account@yourdomain) that do not share the password. You can find the FTP settings in DirectAdmin.
 

sevenofn

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Thanks garrettroyce. I ended up using the "Can't access your account?" to reset the password from there.

Ftp client is fine now with the new password.

Cheers
 
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