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  1. H

    Refund request

    I also want a refund. I signed up a week ago for illuminated service and my website has never worked, nor has RVSiteBuilder. I never got a reply from anyone about this issue. I am not paying money for nothing in return. I am currently looking into filing complaints with both the Attorney...
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    Consecutive 500 Internal Server Error

    Day 7. Same old same old....I have no website and RVSitebuilder gives an error. Absolutely no response from X10. Obviously the paid service is a scam and x10 is going out of business, so stay far away from X10. Pretty sad that the Obamacare website works better.
  3. H

    Consecutive 500 Internal Server Error

    Day 6. Still no web page or RVSiteBuilder; same errors. Second support ticket and still no reply.
  4. H

    Consecutive 500 Internal Server Error

    Day 5. Still no web page or RVSiteBuilder; same errors. Paid hosting remains at 100% downtime.
  5. H

    Consecutive 500 Internal Server Error

    Day 4. Now add error 522 to the login page as an added bonus. EDIT: Now nada....no connection whatsoever.
  6. H

    Consecutive 500 Internal Server Error

    Heck, you are lucky you are on the free service. All I have ever got is HTTP 500 since I signed up for Illuminated pay service several days ago. I must have misread the statement; I guess it said 99% downtime, not uptime. Not to mention that RvSiteBuilder does not start at all, and if I read...
  7. H

    Upgrade to illuminated impossible

    SOLVED: I tried again today and my order went through this time.
  8. H

    Upgrade to illuminated impossible

    OK. Sent.
  9. H

    Upgrade to illuminated impossible

    Now it's failing on the final screen, giving the indication that my address or card information is incorrect. I double checked and re-entered everything, but I still get an "Update Failed" screen. The previous zip code error was fixed however.
  10. H

    Upgrade to illuminated impossible

    Thanks again.
  11. H

    Upgrade to illuminated impossible

    Thanks. I will give it a try tomorrow ...if I can find that sign-up form again.
  12. H

    Upgrade to illuminated impossible

    Bump I know there are people associated with X10 that look at these forums. Can you at least give me a x10 contact number to call?
  13. H

    Website Issue

    By the way, I didn't mean to sound so harsh, just trying to be helpful.
  14. H

    Website Issue

    You might want to run the text on your website through a spell checker and fix the grammar and incorrect words before you make it live. I don't know if you are offering some kind of service or what the purpose of the site is, but if it is a business I can't imagine anyone signing up with a...
  15. H

    Upgrade to illuminated impossible

    So I tried upgrading online from free hosting to illuminated service and the entry form is broke; after entering my zip code it automatically reverts to "false" and the address verification fails. I called x10 and I get a voicemail. I filled in the "contact us" forms so not sure how long that...
  16. H

    How to White-list CloudFlare's IP adresses

    Well, I see why it is not working, but I don't know how to fix it. My site (user.x10.mx) is registered with cloudlflare. But the cname looks like this: CNAMEwww.user.x10.mx points to www.user.x10.mx.cdn.cloudflare.net So, running "ping user.x10.mx" yields 198.91.81.3, which I imagine is...
  17. H

    How to White-list CloudFlare's IP adresses

    Did you do anything more than enable it in the cpanel (Change the cloud from gray to orange) and set up a login with cloudflare? Did I miss a step? Am I supposed to enable it on every page below my main domain (not subdomain)? I have had a lot of people view my pages since I activated...
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    How to White-list CloudFlare's IP adresses

    Has anyone been able to get cloudflare to work with the .x10.mx domain via cPanel?
  19. H

    Cloudflare not working

    I tried some tests today with different web pages having different types of content (text, images, videos, etc.), and with cloudflare enabled/disabled, and there is no difference in page load times. Also, all the methods to indicate that Cloudflare servers are being used turn up negative (Cache...
  20. H

    Cloudflare not working

    Thanks, apparently there was a problem. Data is finally showing up on my cloudfire analytics page. EDIT: Spoke too soon as it was just a blip in the chart with no page views.
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