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  1. lylex10h

    Resolved Very slow webpage

    Start by losslessly optimizing your images. Using FileOptimizer I was able to reduce https://www.newspaceco.com/wp-content/uploads/2018/08/Logo_final_blanco_sin_fondo.png from 101,266 bytes to 41,984 bytes.
  2. lylex10h

    Resolved I have tried the self help page with no joy...

    http://domain.org works for me. Redirects to https://www.domain.com http://domainorg.x10host.com does not bring up a website.
  3. lylex10h

    Resolved Request for additional disk space

    @Anna thank you! And all the admins too! You can mark it as Resolved.
  4. lylex10h

    Resolved Request for additional disk space

    I'm at 417 MB. Yes, I have 2 public galleries but most of space is used for Results images on the News page. I had to backup last night to update WP to 5.6 and had to manually do it via FTP as no room for .tar.gz file.
  5. lylex10h

    Resolved Not receiving email

    What's your domain name?
  6. lylex10h

    Resolved Can send email but not receive.

    What's your domain name?
  7. lylex10h

    Resolved AUTH TLS Error: Could not connect to server. Error when I trying login FTP on Filezilla

    I use the Site Manger in FileZilla. Attached is a screenshot of those settings. The log is below: Status: Resolving address of x##.x10hosting.com Status: Connecting to 198.91.##.##:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS...
  8. lylex10h

    Resolved Domain Renewal

    I can't find any sort of expiration date in the whois info for your domain. I would advise contacting your register/registrar.
  9. lylex10h

    Resolved AUTH TLS Error: Could not connect to server. Error when I trying login FTP on Filezilla

    Use the following settings in FileZilla: Protocol: FTP Host: x##.x10hosting.com Encryption: Require explicit FTP over TLS Logon Type: Normal
  10. lylex10h

    Resolved Domain Renewal

    What is your domain?
  11. lylex10h

    Resolved Wordpress Question

    Finally a non-migration issue :D I was able to upgrade my WordPress to 5.4.2 on x11 with PHP 7.3. No white screen. This was done previously.
  12. lylex10h

    Resolved File size upload limit

    Use a FTP client. For encryption you need to use: Require explicit FTP over TLS.
  13. lylex10h

    Resolved Trying to create a cron job to delete files

    try "rm -f /home/denizx13/domains/deniz.com/public_html/storage/cache/d_seo_module_url"
  14. lylex10h

    Resolved Upload Plugin Error

    Upload the file using the File Manager or FTP and then Extract it using File Manager. You can also try changing the upload_max_filesize in PHP options section of DirectAdmin.
  15. lylex10h

    Resolved Website won't load, times out

    moarinfosplz.x10host.com resolves to 198.91.81.6 which has a PTR record of xo5.x10hosting.com (and resolves back to 198.91.81.6). When you access DirectAdmin (cPanel), does it show xo5.x10hosting.com:2222 in the address bar or a different URL?
  16. lylex10h

    Resolved Problem with compressed XML sitemap

    This worked for me: <FilesMatch "(\.gz)$"> ForceType text/xml </FilesMatch> See https://www.kolbys.net/gz/note.xml.gz Got this from https://stackoverflow.com/questions/15202986/why-chrome-prompts-for-downloading-a-page-as-a-gz-file-on-hyperlinks-but-not-i
  17. lylex10h

    Resolved There is a problem with your request

    It's 10MB per https://x10hosting.com/legal/terms-of-service
  18. lylex10h

    Resolved Backups in DirectAdmin

    In the File Manger, if you place your cursor over a folder (in the right column), select "Compress and download...". You backup your database by exporting it using phpMyAdmin.
  19. lylex10h

    Resolved My web site is not accessible any more

    See https://x10hosting.com/community/threads/restoring-my-account.207737/#post-978199
  20. lylex10h

    Resolved My web site is not accessible any more

    They mean https://x10hosting.com/sso/login
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