Search results

  1. S

    Unable to login, password reset failing

    Just tried and the reset option using and after waiting 30mins I checked my email and I haven't received a reset email, not in spam or deleted folders. Can you verify the reset email was sent to my new email address please? Really appreciate all your hope and certainly considering moving to...
  2. S

    Unable to login, password reset failing

    Still unable to login, can you confirm the email address has been changed please?
  3. S

    Unable to login, password reset failing

    Any news, I sent you a PM yesterday would you have time to get this resolved today please?
  4. S

    Unable to login, password reset failing

    This URL is not working https://x14.x10hosting.com/roundcube I'll send you a PM.
  5. S

    Unable to login, password reset failing

    Hi, tried logging using email pxxxx@stxxx.com using old account pass URL https://x10hosting.com/login but unable to login "These credentials do not match our records. Appreciate your help.
  6. S

    Unable to login, password reset failing

    Can someone help please?
  7. S

    Unable to login, password reset failing

    Hi, unable to login to the console, states I need to reset my password. The email account linked to the account is also failing due to password needs resetting. Can you re-enabled the account and email using the old passwords or suggest another solution to enable me to receive the password...
  8. S

    Unable to access https://x14.x10hosting.com:2222/user/email/accounts

    Since today unable to access email. Is the service available?
  9. S

    https://x14.x10hosting.com:2222 timout

    this morning I'm unable to connect to URL. Are there any issues?
  10. S

    Unable to login to account and no email

    unable to login using the URL below and email stopped 6th Feb. https://x14.x10hosting.com:2222/CMD_LOGINN peter@stormstor.x10host.com Would you please check my account and verify the URL is still valid Thanks, Peter
  11. S

    https://x14.x10hosting.com:2222/CMD_LOGIN PLEASE FIX!

    Working now thank you!
  12. S

    Please standby while transfer you to your web hosting account.

    Hi, I'm able to login using URL https://x10hosting.com/sso/main which presents this message: Please standby while transfer you to your web hosting account. From here I'm unable to go any further. BTW This is when I connect via a U.S IP address! Whilst connecting using a UK address after the...
  13. S

    https://x14.x10hosting.com:2222/CMD_LOGIN PLEASE FIX!

    This site can’t be reachedx14.x10hosting.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT
  14. S

    I accessed but now i can't access to DirectAdmin

    I have the same issue, when I tried the suggested link the connection fails: This site can’t be reached x14.x10hosting.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT
  15. S

    Can't access cpanel for a number of days now.

    I getting a similar error and been waiting a couple of weeks now. Hopefully they can sort this out soon! This site can’t be reached x14.x10hosting.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT 0) || diagnose"...
  16. S

    Email and cpanel access failing

    Hi, My email has been failing all day with auth error and I'm unable to access the cpanel. I'm aware of the scheduled maintenance but should this cause my email to fail for the whole day. Would you please take a look.
  17. S

    I can't enter CPanel Error: Cannot read license file

    As of this morning I'm unable to access cpanel and my email is failing with an authentication error. Can you say when this issue will be fixed and if any action is needed to reconfigure the account? I've read the directadmin notice but it's not clear how long the outage will last? Should we...
Top