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    Unfortunately we were not able to find your hosting account.

    I had the same problem but went through creating a new account with the old email and it recognised that it was an old email address and let me use it. Now I just need to somehow get my website back :(
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    Let account lapse - any way of getting my website back ?

    Hi there I missed the reminder email and let my account lapse. I have signed up again and it recognised that I was a previous account holder from my email address but I have no idea as to whether I have the same username or not. I have created a new domain of exactly the same name but when I...
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    Account won't Un-Suspend

    All good now. Many thanks
  4. C

    Account won't Un-Suspend

    I have the message "We're removing the suspension now. Please standby and reload the page in 1 minute." - but this has been there for several hours Please help or reset
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    Upgrade to Prime - page is Blank

    Do you potentially see this situation changing ?
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    Upgrade to Prime - page is Blank

    Hi there When I go to upgrade to Prime, the page "https://x10hosting.com/sso/upgrade" is completely blank. Please confirm when fixed
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    Site Template with Menu Down the Left Side ?

    I've built my site with a menu bar along the top. However, I want to add more items and so, it would possibly look better if I have the menu down the left side. Is there a template which allows this ? As I see it, if I change Template, I lose everything that I have done on the site. Is there...
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