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  1. jolazox1

    cPanel won't open

    Hi folks, I am getting this error on trying to get to the Direct Admin page from https://x10hosting.com/sso/login. This is happening for my jolazox1 user and for my wife's website (which i troubleshoot for) user = primord2 the error message occurs when I hit the "Open cPanel" button and reads...
  2. jolazox1

    Resolved An error has occurred forwarding your sign in

    This issue was happening for me a couple of weeks ago, and then it was fixed, but once again this morning, I am getting this error on trying to get to the Direct Admin page from https://x10hosting.com/sso/login. This is happening for my jolazox1 user and for my wife's website (which i...
  3. jolazox1

    Important An error has occurred forwarding your sign in.

    Hi folks, as many others have experienced, I am getting this error on trying to get to the Direct Admin page from https://x10hosting.com/sso/login. This is happening for my jolazox1 user and for my wife's website (which i troubleshoot for) user = primord2 the error message occurs when I hit...
  4. jolazox1

    Resolved Please standby while transfer you to your web hosting account.

    Hi folks, I'm able to login on the SSO page but when I click the "Open cPanel" button to go to the Direct Admin page for my site, I get the following error: Sign in Successful Please standby while transfer you to your web hosting account. An error has occurred forwarding your sign in. Retry...
  5. jolazox1

    Resolved Website down since yesterday

    Hi Anna, just a follow-up: I have created the m.jolazo.x10host.com subdomain and all is working as expected. Overnight the problems with the www prefix appear to have resolved for me so it must have been a DNS propagation issue. Everything is now working as expected; thank you so much for your...
  6. jolazox1

    Resolved Website down since yesterday

    Okay I have discovered that http://jolazo.com does work but http://www.jolazo.com does not. I think this is because the pointer is set to jolazo.com, rather than www.jolazo.com. I don't know if setting the pointer to www.jolazo.com will allow for both, but the discussion at the following url...
  7. jolazox1

    Resolved Website down since yesterday

    I just checked www.jolazo.com and it still comes back with a timeout error...? however, jolazo.x10host.com comes up okay and appears alright except that the links using "jolazo.com" don't work. Would this be a DNS propagation thing?
  8. jolazox1

    Resolved Website down since yesterday

    Hi there, my website www.jolazo.com (jolazo.x10host.com) has been down since yesterday. From reading other posts, I gather the old server has gone away which is why it's no longer available. I'm not using Cloudflare and don't know what an A record is. I know my site is now on x13 and I know I...
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