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  1. I

    Email not recognized in portal

    Great, thank you so much!
  2. I

    Email not recognized in portal

    Thanks for responding. My domain is scripts.x10host.com.
  3. I

    Email not recognized in portal

    Hello, It has been some time since I've tried to log into my portal, and it seems as though my email or account may have been deleted. I had no trouble logging into this forum, but when I try to send myself a password reset to this same email when trying to log into the portal, nothing comes...
  4. I

    Resolved Can't Access cPanel

    That would definitely make sense. My traceroute to x14.x10hosting.com worked all the way through, and I re-pinged it and that worked too. I did recently move into college, so that's probably why I'm now unable to connect. Is there a way around this, or do I have to wait until I can use a...
  5. I

    Resolved Can't Access cPanel

    Thank you for the continued help! I ran a ping, but it resulted only in request timeouts, which I imagine is Terminal's way of reporting the same error Chrome or Safari has.
  6. I

    Resolved Can't Access cPanel

    Hi there, I just tried incognito and Safari, but neither worked. Safari's error was: Safari Can't Connect to the Server Safari can't open the page "https://x14.x10hosting.com:2222/CMD_LOGIN" because Safari can't connect to the server "x14.x10hosting.com" I don't use a proxy of any sort. The...
  7. I

    Resolved Can't Access cPanel

    I tried that just now - no luck, unfortunately :/
  8. I

    Resolved Can't Access cPanel

    Hi there, I can log into my account ok, and there is no suspension notice, but when I click "Open cPanel", the webpage doesn't load and instead I get: This site can’t be reached x14.x10hosting.com refused to connect. Is there something I can do to fix this? My website is working fine, I just...
  9. I

    Resolved Issue Accessing cPanel (DirectAdmin)

    Hi there, I can log into my account ok, and there is no suspension notice, but when I click "Open cPanel", the webpage doesn't load and instead I get: This site can’t be reached x14.x10hosting.com refused to connect. Is there something I can do to fix this? My website is working fine, I just...
  10. I

    Resolved Change Subdomain?

    Thanks so much, this worked for me!
  11. I

    Resolved Change Subdomain?

    Hi there, I'm hoping to change the subdomain that my website is hosted on, is this a possibility for me? My current site is hosted at infinitejest.x10hosting.com. I'm hoping to change it to scripts.x10hosting.com, which looks like an open domain. Thanks in advance for any responses!
  12. I

    Resolved Can't Access cPanel

    Great, thank you so much! I'll make sure I'm more careful about suspension in the future.
  13. I

    Resolved Can't Access cPanel

    Hi there, I'm attempting to get back into my cPanel for my website (infinitejest.x10host.com) and I was seeing this error: Sign in Successful Please standby while transfer you to your web hosting account. An error has occurred forwarding your sign in. Retry I cleared my cookies related to...
  14. I

    Domain Name Change

    My current domain is infinitejest.x10host.com, and I am looking to change it to infinitevest.x10host.com. Infinite vest is a reference to the content of my site.
  15. I

    Domain Name Change

    I made a typo when naming my website. Is there any way I can change the domain name? It's my main domain, unfortunately, so I am hoping to fix the error.
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