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I'm unable to use the DNS Zone Editor tools inside of cPanel to add extra records to my domains. They complain about not being able to find the zone file and not being able to find the SOA. -Ciaran

Hi there folks, Trying to access my cPanel on the server Absolut, doesn't look like it's behaving. Anyone else experiencing issues, and is there a known issue? -Ciaran

Aha. Never thought vhost updates took that long. Got it working now, thanks!

I recently un-parked my domain termz.co.uk on my account and set it as the main domain on /control. I created a small index file describing the maintenance I'm doing, but upon going to the domain, it just presents an unformatted page saying "Default Web Page". Any ideas as to what's going on here?

Hi there, I just installed a copy of Drupal 7 to my site, and I've been suspended twice now because of "high CPU utilisation". This has happened before on my site with a stray line of WordPress plugin code, but to do it twice with the same software is strange. Can someone look into why this is...

Hi, I just unsuspended myself for high CPU usage. Is it possible to trace it to a certain script? I'm using a combination of different PHP CMS systems, but mainly WordPress and MediaWiki. Is there any way of tracing what script triggered the suspension? Many thanks, Ciaran

Hi, I think Stoli is down. I made this ticket because there's no entry on the status page for it. I have no access to FTP or to my website. Any ETA on when its going to be back up? Thanks, Ciaran

Hi there, Just went to my site, which is powered by WordPress, and it says that it cannot connect to the database. I've triple-checked that credentials are correct in the configuration file, plus I have deleted and then re-created the database and user in cPanel. Is there anything you can do...

It's meant to point to my root folder.

Addon Domain not working (stoli) Hi, My subdomain with you works perfectly (termz.x10hosting.com), but my addon domain (termz.co.uk) does not show the content that is meant to be shown. I've checked cPanel, and it says that the Addon Domain isn't registered with the account, but when i go to...

There aren't any Windows servers available from x10 at the moment, so it wouldn't be possible, but Windows hosting is a possibility for x10, as it's quite popular at the moment.

Hi there. I tried to delete my addon domain, termz.co.uk, from cPanel to be able to make it my primary domain, but it threw an error. Now I cannot access anything but the cached root folder of my site. I think this is another job for the admins. Thanks, Ciaran

Yeah I know. The project I use has got hosting on an SSH shell server, so it's fully allowed, I checked.

No, like something that would fetch the latest copy from Subversion, zip it and/or gzip it and put into a web-facing folder. The web server is separate from the Subversion, because I'm cheap I can't afford a VPS to do it all for me.

Hi there, This may be a problem with the DNS Resolver Cache on your computer. If you're on Windows, open up a Command Prompt, and type ipconfig /flushdns. If you're on Linux, open up a Terminal and type /etc/init.d/nscd restart Hope this helps, Ciaran

Hi there, Just to check, change the domain on your account back to a subdomain, then change it back to the co.cc domain name. Also, have you spelled the nameservers correctly. They should be ns1.x10hosting.com and ns2.x01hosting.com . Hope this helps, Ciaran

Hi there, Have you got an index page for your site? If not, that is probably the problem. Just upload a test index.html file, just to see if that fixes it. Hope it works, Ciaran

Hi there, There must be some sort of delay in Jackmunch, the control panel. Try pressing CTRL+F5 on the page, which should bypass your cache. Otherwise, this is a job for an admin. Thanks, Ciaran

Hi there, If you coded the PHP index page yourself, try checking for syntax and spelling errors. Another thing, did you upload the file to the root directory? If so, it's in the wrong directory. It should be in your public_html folder, otherwise the web server wont see it and will throw an...

Hi there, Looks as if something has changed server side that you haven't noticed. Try re-uploading the core files for the software that runs your site, as that may be the problem. Try that first. Thanks, Ciaran