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Is there any headway on this yet? I notice login times have improved but I am still getting SSL warnings and cannot authenticate properly with some email clients.

Sorry, I see what you mean now. The image is flipped so it runs with the picture correctly. Was a graphics design decision instead of a practical one.

Correction, since your last post my account is available for login again. I am tempted to upgrade to x10 premium as I trust the service with x10. How long do I have left on my prime/illuminated subscription as I don't want to pay for both at once (or have time left on my illuminated and pay for...

I have found the login for my other hosting account (the one with the gmail address). I had an account with x10 years ago and got a new forum account when I upgraded to illuminated. The logo is a standard svg vector graphic representing a steering wheel, I didnt intend it to be either...

The cloudflare problem seems to have been resolved. Normal login now works.

Still no luck logging in. I get redirected to https://illuminated.x10hosting.com:2083/undefined/. This is using the username and password I use for x10hosting.com.

Having refreshed my cache the problem is still there. I have tried accessing CPanel directly but I believe I am on the illuminated server, what is the address for this server?

I am having problems logging into my account also. I was considering upgrading to a Premium account today but without the ability to login I am sceptical... Does anybody know the status of this issue?

This is just one of the problems I am currently seeing on my account. I am finding that my directory listing when viewing the same directory in the CPanel File Manager and via FileZilla are completely out of sync (showing things which were deleted 1 month ago for example). I am also finding all...

This is just one of the problems I am currently seeing on my account. I am finding that my directory listing when viewing the same directory in the CPanel File Manager and via FileZilla are completely out of sync (showing things which were deleted 1 month ago for example). I am also finding all...

tomnoble5.x10hosting.com and tomnoble or tom2 Kind Regards Tom

But I need the content off of there. Surely you have backups of the data that you hold? You just done a major server upgrade and I know that to do that you copy all of the data to an alternate media. Not that 20 years worth of server and network managment would teach me that. Kind Regards Tom

To whom it may concern, I have just received a message saying my I do not appear to have a hosting account, which may be due to inactivity. The reason I have been inactive is because you have deleted my account and I am waiting for it to be recovered. Is there anyway you can tell me when this...

To Whom it may concern, I have posted a previous thread about my account, which apparently is no longer on your servers as it went missing. I need all of the content from the file directory and the sql database. Please can you look in your backups and recover this data for the account...

Hi, Ok well that would be a problem then. Is there anyway you can get it back? Im presuming you keep backups? I need all of the content off of there e.g the SQL Database, the full contents of the site. Where do I go from here? Regards Tom

Have you had any luck with my account. I need to get this active again, it has been down for far to long and I need to get this onto a new hosting server ASAP.

To whom it may concern, I am running a free account "tomnoble5.x10hosting.com" for a client of mine. Our website has been down for a number of days now, apparently due to forum inactivity (although I log in every week). However I have finally managed to get through the method of unsuspending...