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Dear everybody, I am desperately looking for help since several days but no one responds... I have a page on Chopin: http://phuket-meditation.com Its down with a 500 internal server error - please fix this asap. It has been down for way too long. Another page on Stoli...

Hi, I`ve tried several things. 1. I`ve repaired the database - no success. 2. I`ve deleted the database and uploaded my backup - no success 3. I`ve done as you suggested and deleted and recreated the user - no success I found that in the phpmyadmin is a small yellow sign at the bottom and it...

Dear support, My page http://phuket-meditation.com has some issues with the database. And instead of the page we see a very nice: "No valid database connection MySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM jos_modules AS m LEFT JOIN...

Now the page is down for quite a long time already? I am neither on absolute or on fris which are being moved so why do I experience so much downtime anyway? During the last week it was on off on off on off all the time. What is going on there? Best regards Tobi

Hi All, Page is down. Mysql Error. http://phuket-meditation.com Please kindly fix this issue. I am not on Fris so I write. Best regards

Please kindly close this thread. (Or else how can I maybe close it without bothering you guys?) Best regards

Hi There! I am happy to present you the solution to my problem. It was fairly easy - I restarted the router, flushed the dns, purged the cache and logged successfully into my cpanel. There I saw that my backups of joomlapack were really eating space. (3 jpa`s with about 220 MB !!!) :wink: I was...

Hi, I found someone with a similar Problem. The problem was cause by the server firewall. It had blocked the IP because this guy downloaded too many files at the same time or something like this. By the way, I cant log into my backend as well so it must be something wrong with the server. Every...

Hi there, Thanks for the answer. Flushing the DNS has helped - but only a bit. The page loads again but if i sign into the backend, everything goes down and the frontend is down as well. What might this be? Best regards Tobi

Dear Support, My page (http://phuket-meditation.com) is loading until it stops and the sign "connection interrupted" appears. Yesterday everything was fine. My settings are working perfectly fine and I didn`t change a thing. My page is a joomla page. Sometimes it loads and then if I try to...

Hi There, Thanks for the answer first of all... Its not so much about the pages loading. Its about the backend not working. Its loading andlessly. Before there were absolutely no problems. Everything was working fine and fast. I didn`t change anything during the move of the x10servers and now...

Dear Support and Everybody, Me and two of my friends at x10hosting have the same issues. We are all managing our pages with Joomla CMS. Once we log in to our backend, loading doesn`t stop and everything freezes. After that, the page doesn`t show up anymore as well. The three URLs...

Dear support, Please have a quick look at my page. http://phuket-meditation.com Its not loading since about three or more days. Whats wrong with this? Best regards Tobi

Hi there, Me too! 500 Server Error with exactly the same error page! Please help - I hope, this Chopin Problems soon will come to an end. Chopin seems to have serious issues. Best regards Tobi Edit: Thanks for alerting! :) Just saw your post when I was done writing

Alright Anna! This made my whole page reappear and I am very happy about this. :D Thank you very much. I am still trying to log in though. ISP`s in Thailand and your servers are really slow at this time of the day. (Its evening here). So I still have to try and give you some feedback. For now...

Hi Anna, Thanks for the tip! :) Didn`t know that and stepped into the trap! Well, thats means more waiting maybe. Maybe you can help me, Anna? That would be great. I just need someone to restore my cPanel access. Change/reset Password and everything else doesn`t work. I had a suspendet...

Hi there, Yes its me again... :happysad: I just wanted to ask how long it usually takes for the support staff to answer support tickets. I remember some months ago it really was a fast and reliable help within only a very short timeframe. Now it all seems to be very slowly. I need an account...

Yes, I know but I cannot access my cPanel at all. Nothing works anymore. Please kindly read the first post of this thread again so you may see that I don`t have access. I am talking about three different problems. Anyway I appreciate you trying to help me ;) I believe someone from the staff...

Hi there, Yes, this is true and I mentioned that at the start of this thread as well. Those are my problems. Maybe you can help me with this? Best regards Tobi

Good Morning Boss, Alright, here`s the issue: There is no "unsuspend" option anywhere. I know it used to be there. On the frontpage of my account panel it says: "Your account is currently in good standing" :biggrin: Usually where this option was before it says now: unsuspension not...