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  1. J

    Suspended

    I received an email saying my account was unsuspended but when I try to access the control panel it says I'm still suspended.
  2. J

    Suspended

    I received an email saying my account was suspended and found it was due to abuse. Don't know why because I haven't done anything to my sites in quite a while. Could someone please elaborate?
  3. J

    Can't get to CPanel

    Thanks
  4. J

    Can't get to CPanel

    It is saying my login is successful but then give me the error message This webpage is not available The webpage at https://xo2.x10hosting.com:2083/ might be temporarily down or it may have moved permanently to a new web address. Error 113 (net::ERR_SSL_VERSION_OR_CIPHER_MISMATCH): Unknown...
  5. J

    Love It :)

    No one......but you seem to want to bash the VOLUNTEERS here for a service that is FREE. Good day.
  6. J

    Love It :)

    This is a free service which I am sure you know looking at your other posts. All of the staff on these forums are un-paid volunteers who come here to help on their own time so don't keep harping on them. They are very good and help when they can. Also, I am a user just like you that uses...
  7. J

    Support Ticket #24151 Unattended

    Go to you X10 control panel and click the access CPanel button from there and see if it works.
  8. J

    Click This if Your Site Unexpectedly Goes Offline!

    You are correct, but it was put on CPanel by x10 and in my case, because I enabled it through CPanel the settings were controlled by x10 and not Cloudfare so when Cloudfare went missing on CPanel I could not change anything. I opened two support tickets and they were closed with no response...
  9. J

    Click This if Your Site Unexpectedly Goes Offline!

    I have to take exception with this answer also. I opened two support tickets AFTER issues with my server had been supposedly fixed. Never got any response and both were closed. Only after I mentioned Cloudfare being missing from CPanel in the feedback forum did it get mentioned on the service...
  10. J

    all files have been removed

    http://status.x10hosting.com/ This is why your files appear to be missing. Don't get too excited, once they get these servers back up I bet your files will be there just as before.
  11. J

    Email not working again

    http://status.x10hosting.com/
  12. J

    Tapatalk on the support forums?

    X10 is available on Tapatalk.
  13. J

    Support Tickets

    17944
  14. J

    Support Tickets

    Why do support tickets get closed with no answer? I have followed protocol and opened a support ticket and then a few days later it was closed with no answer. I opened another support ticket and the same thing happened. I understand this is a free service but what is the use of having a...
  15. J

    Solution to 'Index of /' error?

    Corey, what folder are you speaking of? This happens to me also when I just try to go to one of my sites, therudens.com. This happened in my case after chopin was redone. My other site wont come up either saying it has a dns issue through cloudfare. Cloudfare is no longer on cPanel.
  16. J

    My wordpress broken since chopin got moved two weeks ago

    There is no place to disable cloudfare on their website. It refers me back to x10.
  17. J

    My wordpress broken since chopin got moved two weeks ago

    I can't. The cloudfare site refers me to make changes through x10 and cloudfare is nowhere to be seen on cpanel. Sent from my little black box
  18. J

    My wordpress broken since chopin got moved two weeks ago

    I'm having the same issues also but with 2 sites. Support ticket has gone unanswered. I get the same thing with my wordpress site but on my prestashop site it tells me there is an issue with the dns through cloudfare but refers me back to X10 and use cloudfare through cPanel. Only problem is...
  19. J

    Where is Cloudfare?

    My sites have been down since the Chopin update. I am getting a page saying Host Not Configured to Serve Web TrafficIt tells me to go to cloudfare to adjust the dns settings. When I get to cloudfare it refers me to x10 to change the dns settings. Cloudfare is gone from cPanel. As a matter of...
  20. J

    Go back to useing the forum for support.

    I for one enjoyed reading the support forums because I learned a lot as someone who had never created a website. I also enjoyed reading Livewire's replies to the TOS violations. Don't get me wrong, X10 provides a great service and I'll go along with what ever is put forth.
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