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  1. J

    Inactivity suspension error

    Hi, Thank you for the information. I actually did log on at least 4 times between November 5 and December 9. The only time my logon was recognized was apparently at the time I was directed to the "Unsuspend" link, and after logging on I saw the notice that the account was successfully...
  2. J

    Inactivity suspension error

    Hi mauwiksx, I don't know much about VPN or whether I have it or not. Is it necessary? What I know is I access the internet through a DSL modem that sends a wifi signal to my wifi receiver on the computer. I use only Windows 7 and palemoon browser to access the login website, and no other...
  3. J

    Inactivity suspension error

    Hi. In the past months, I have logged into my account 3-4 times per month to update pages, yet I have been getting suspended notices for inactivity. Several times each month I log in at https://x10hosting.com/sso/login using my user name and password, then I use the Cpanel to upload updated...
  4. J

    Cannot access account Cpanel

    I have been maintaining a website (http://w1.x10.mx/) for years, and all the pages are intact and display as they should. Some months ago, the cPanel stopped working. When I log in at https://x10hosting.com/sso/login I am sent to https://x10hosting.com/sso/main that has a button link to open...
  5. J

    Website does not display on browsers - All pages "404 not found"

    All is working now. You guys are the best! :cool:
  6. J

    Website does not display on browsers - All pages "404 not found"

    Problem: My free account web pages have stopped loading on browsers for the past month. What I want to do is find a way for my web pages to work again. Pertinent notes: 1. My main domain is http://w1.x10.mx The public_html directory contains an html index page which displays a custom 404 page...
  7. J

    Help! Cannot access CPanel

    I have the same problem at my long-time free account. Since the migration, the new basic panel says I have no websites, even though I have several web pages online. The basic panel will not allow me to make any new pages. Any attempt to add a web page results in returning to the basic panel...
  8. J

    Is there a problem with the server?

    It appears there was a problem with the three free servers that made it necessary for x10 hosting to restore the tables and databases for many of the websites. In another thread, x10 support asked for people who have website problems or cPanel problems to post their website address in the...
  9. J

    Is there a problem with the server?

    From reading other threads, it appears there was a problem which made it necessary for x10 hosting to restore the databases and tables for the three free servers. The x10 support asked people who were having trouble with their website or cPanel to put their website address in the support section...
  10. J

    Is there a problem with the server?

    It appears that there was a problem which made it necessary to restore some of the tables and database on the three free servers. From reading other threads, the x10 support is looking for people who cannot access their cPanel or their website is down to put their web address in a special...
  11. J

    Is there a problem with the server?

    Apparently there was a problem which require the databases be restored on three free servers. It appears the staff is in the process of restoring and adding our names to the database so we can access the cPanel. One of the site workers asked to click on the support button at the top menu...
  12. J

    Is there a problem with the server?

    Apparently there was a problem which require the databases be restored on three free servers. It appears the staff is in the process of restoring and adding our names to the database so we can access the cPanel. One of the site workers asked to click on the support button at the top menu to...
  13. J

    Is there a problem with the server?

    I reported my website does not work and cPanel has no access on the level server. The site and server are working fine now. It appears this may have been a network problem, or possibly something wrong at the server farm. J_P
  14. J

    Is there a problem with the server?

    I have the same problem as above. My website is http://w1.x10.mx/ The root index page is http://w1.x10.mx/index.html which is a custom 404 not found html page. I have many other html and php pages in subdirectories which cannot be accessed. They all time out. I attempted to check them at the...
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