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Sorry to hear that you're having problems too Capcom. Please do let me know if you have any joy. I have been unsure as to whether submit a ticket or not. Trying to be patient, but as it hasn't been mentioned in the updates...

Well it's been a week now since I couldn't send or receve any email through Starka. I haven't seen any updates on email from the admin so I thought I'd check with other users. Is your email still off? It's funny, with mine I don't get 'error' messages anymore like I was before, but it says it...

I keep checking here: http://x10hosting.com/forums/news-announcements/179045-support-tickets.html about what to submit a ticket for and not. I'm on Starka - my website, C-panel PHP etc is now mostly running but my email is not :( so there are obviously still issues.

If you look below, lots of people are having this issue. It's probably due to the maintenance on the server. Check the service updates at the top of the forum which will tell you when you need to submit a support ticket and when to just wait it out.

OK I was wondering if anyone had any fixes or workarounds for these problems: 1 - My work email is based on my domain, which appears to run through Starka. Is there any way of bypassing Starka or anything to get at my email other than switching to a new host? I really need it! 2- Is there any...

Friend, i was trying to copy my files so that I could back them up, as this outage is worrying me a litle now, but Filezilla says it can't connect with the server, so I'm guessing this is part of the problem.

CAPCOM just be aware- I THOUGHT I could send emails as they were apperaing in my 'sent' box - but they are not being received at the other end. You must have the exact same config on x10 as me as we are experiencing exaclty the same problems. I hopefully checked webmail too! No email since last...

Hi Cybrax, Thanks for the help - sorry i'm not really a techhie so I don't understand the answer. I assume this is due to website maintenance but I really wanted to know what would have happened to my emails in the meantime. No-one has contacted me about 'bouncing' emails until yesterday night...

Ok so my email looks like it's sending now but showed no new email messages which is not possible seeing as it's been unavailable for ages. I tried to send a message to my domain email from another account and it bounced back with the message below. I ASSUME its still a Starka issue. But does...

Yeah no email here yet either.

Click on the top topic on the forum 'open support ticket' - this should take you to your own account portal, which will have another button saying 'support' with a menu item 'create ticket' - click that. Hope that helps.

Can I just say a big thank you to all at X10. I would like to thank the guys for not only providing a free service but for trying their hardest to get us all back up and running again. I really appreciated Ryan's update about services earlier. And while I am still going mental about my lack of...

OK I appreciate you taking the time to answer and I'll keep my fingers crossed to hear soon.

Hi, Thanks very much for the update - very much appreciated and I appreciate your service too. This 'not in the immediate future' thing - while I appreciate there is no set time-frame, do you have a rough idea of when some of it will be back on? Are we talking a day or two or some weeks? I can...

Ummm, this sounds like a little more than an ugrade problem. I'm pretty sure most of us have only had problems for the last couple of days. So far my email has been down for about 16 hours, which is a pain in the rear. And c-panel is going on and off. Is there any way to acces email...

Don't panic -it's being upgraded. We will have to wait.

Thanks guys, but i just found some info. Google Analytics lists anyone that only visits one page of the website as 0 seconds, no matter how long they spent on that page. For some reason it can only measure the amount of time if more than one page is looked at, so if they only go to one page 0...

Hi everyone, I run a site on addiction recovery and I know there is a load of good info on there etc but even when people come to my site from really appropriate search phrases and terms and get to my articles, quite often the bounce rate is 100% and the time spent on the site is 0 seconds...

Ok so my site is built on JA_Purity here http://www.smyls.co.uk I am aware that it looks very 'busy'. I am looking for a Joomla 1.5 template that will allow me to have the same functionality but better navigation, more whitespace etc, a cleaner site like you tend to see in Wordpress, more...

Thanks that really helps. I did do a migrate in the end using FGJoomlatoWordpress and it worked pretty well considering. But now i'm not sure about WP! Another post to follow. Thanks for your help though -it really helped to understand the whole reason behind the index.php ans ht.access that the...