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okay thanks again for your help

Hi again I created the folders (/DOMAIN/public_html) and moved the contents of the original public_html and dropped into the new location of the public_html Now i'm getting 404 error Do you know if the restore has been completed and if so any ideas of how I can fix this? Thanks Pete

Thank you and sorry for the reply before in the incorrect topic

Hi, I have had this site http://andys.x10.mx/ since 2008, never had any problems until now. I'm not sure if all my files are there, but this is the message i'm getting when trying to go to my site.

Yep, me too, same problem as op has stated, I can ftp in though, but no cpanel hopefully fix soon

Hi I am getting the following error when trying to open cPanel: Any fix to this? Thanks Pete A fatal error or timeout occurred while processing this directive. Template::Exception: [TYPE]=[file] [INFO]=[parse error - home/retro/stats_bar.html.tt line 84-90: unexpected token (%) [% IF...

That did the trick, tnx man Pete

So, I have a free basic account for many years now, I'm trying to open the cPanel. This is what I get, see 2 images what can I do to get into the cPanel? Thanks, Pete