Access is restricted to your hosting account / Blocked

Discussion in 'Feedback and Suggestions' started by imbaprox, Oct 25, 2019.

  1. imbaprox

    imbaprox New Member

    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    My account just got restricted on accessing it, lately the error message is my account is blocked due to use of any vpn or network proxy. I didn't use any of those because I only have an PLDT ISP, but I use two pc's with different PLDT ISP line.
     
  2. cjptomas80

    cjptomas80 Member

    Messages:
    247
    Likes Received:
    5
    Trophy Points:
    18
    Some PLDT customer been abusing the the x10hosting services lately althought this is just my opinion of mine. Refer to this post for details since I had the same problem as you. It start this problem for me since October 21, 2019.
     
  3. JLee3D

    JLee3D New Member

    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Was your issue solved for PLDT? I checked and it is not blacklisted: https://www.whatismyip.com/blacklist-check

    Got this same issue and now my account is suspended since I can not login to Control Panel. I send emails and now I am being ignored, no more replies except for the first email which did not solve the issue. I've checked blacklist sites, VPN/proxy detection sites, etc. but it all returns negative - just to check if my PC is infected which is causing this issue, but that was not it. Never have I abused the site or used VPN/proxies, been here for more than 5 years.

    I guess its time to move on. For Christmas I wish x10 will get what they deserve, a lump of coal.
     
  4. cjptomas80

    cjptomas80 Member

    Messages:
    247
    Likes Received:
    5
    Trophy Points:
    18
    You can still access other networks too except PLDT. Smart, Globe, Converge, Bayantel and etc. will do.
    I can still log in using those.
    Well, in any case, PLDT IP address is currently blocked. I assume it is regarding some users using PLDT as a gateway for suspicious activity that leads to a block the whole.
    PLDT had one of the LARGEST Customer based whether a consumer or enterprise.
     

Share This Page