Account keeps getting suspended

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angels_scam_patrol

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I have been having a problem with my account being suspended continuously for the last few days. It was recommended that I apply for an upgrade to intermediate which I did and I understand the upgrade has been done. It seems like it happens the most when my members are posting on my forum. I posted myself and didn't get suspended but as soon as I had one of my members go in and do it, the account was suspended. I'm running YaBB 2.2 and that's it. The reason for suspension is

Your hosting account was suspended because:
Prolonged high resource usage. Account will be unsuspended automatically in 30 minutes.
Automatic Unsuspension Set? No

I have contacted YaBB and they say that their software does not use that many resources. I don't know what to do to resolve this. This was not happening until two days ago. What can I do to get this resolved?

http://scammereliminat.x10hosting.com

Thanks
totally frustrated,
Tess
 

Jesse

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Try using the Access Raw Logs in the cPanel to see what's the problem.
 

angels_scam_patrol

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I was approved yesterday and on my account panel it says by Intermediate - This is the version you are currently using.
Edit:
Here is my error log, I'm not really sure what all this means, can someone help me with it?

Thanks so much!

Fri Dec 21 18:58:52 2007] [error] [client 222.127.12.76] File does not exist: /home/tess/public_html/favicon.ico
[Fri Dec 21 18:54:10 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 18:54:10 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 18:29:20 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 18:29:20 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 18:06:46 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 18:06:46 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 17:45:39 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 17:45:39 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 17:32:56 2007] [error] [client 64.208.172.174] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 17:32:56 2007] [error] [client 64.208.172.174] client denied by server configuration: /home/tess/public_html/robots.txt
[Fri Dec 21 15:56:04 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 15:56:04 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 15:56:04 2007] [error] [client 144.30.112.163] File does not exist: /home/tess/public_html/yabbfiles2.2/Templates/Forum/default/palette_help.gif
[Fri Dec 21 15:33:34 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 15:33:34 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 14:49:32 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 14:49:32 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 14:46:18 2007] [error] [client 216.39.58.78] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 14:46:18 2007] [error] [client 216.39.58.78] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 14:39:54 2007] [error] [client 69.204.204.206] File does not exist: /home/tess/public_html/favicon.ico
[Fri Dec 21 14:39:30 2007] [error] [client 69.204.204.206] File does not exist: /home/tess/public_html/favicon.ico
[Fri Dec 21 13:11:52 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 13:11:52 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 12:47:35 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 12:47:35 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 12:23:52 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 12:23:52 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 11:57:48 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 11:57:48 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 11:15:41 2007] [error] [client 144.30.112.163] File does not exist: /home/tess/public_html/favicon.ico
[Fri Dec 21 10:56:59 2007] [error] [client 69.204.204.206] File does not exist: /home/tess/public_html/favicon.ico
[Fri Dec 21 10:08:56 2007] [error] [client 66.249.66.17] File does not exist: /home/tess/public_html/robots.txt
[Fri Dec 21 10:07:28 2007] [error] [client 64.158.138.84] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 10:07:28 2007] [error] [client 64.158.138.84] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 10:07:28 2007] [error] [client 64.158.138.84] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 10:07:28 2007] [error] [client 64.158.138.84] client denied by server configuration: /home/tess/public_html/robots.txt
[Fri Dec 21 09:25:02 2007] [error] [client 76.190.45.225] File does not exist: /home/tess/public_html/favicon.ico
[Fri Dec 21 08:39:42 2007] [error] [client 208.122.4.142] File does not exist: /home/tess/public_html/403.shtml
[Fri Dec 21 08:39:42 2007] [error] [client 208.122.4.142] client denied by server configuration: /home/tess/public_html/yabb2.2/YaBB.pl
[Fri Dec 21 01:56:33 2007] [error] [client 216.39.58.18] File does not exist: /home/tess/public_html/500.shtml
[Fri Dec 21 01:12:39 2007] [error] [client 216.39.58.18] (12)Cannot allocate memory: couldn't spawn child process: /home/tess/public_html/yabb2.2/YaBB.pl
 
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QuwenQ

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I meant in terms of estimated hours, please. If it's less then 24 hours, you might have to wait a bit more, as it could take up to that long to update.
 

angels_scam_patrol

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oh sorry, I saw that I was approved about 10 hours ago, don't know if it happened during the night prior to my checking this morning.
 

QuwenQ

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'Tis okay. Post back when it's been 24 hours and see if that helps your forum at all.
 
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