Cannot connect using codeanywhere

Discussion in 'Feedback and Suggestions' started by mehdeskx, Feb 2, 2017.

  1. mehdeskx

    mehdeskx New Member

    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    Hello.

    I tried communicating with CodeAnywhere support and I was advise that the server block the ip of CodeAnywhere.
    Can you please advise why?

    Below are the IP of code anywhere.
    Thanks.

    http://docs.codeanywhere.com/connections/ftpserver.html#ip-whitelist
    IP whitelist
    While performing actions using Codeanywhere, the requests are sent from our app to your server. You must make sure that your server is reachable from the following IP addresses:

    • 54.69.152.243
    • 54.186.244.104
    • 54.187.136.143
    • 54.187.142.118
    • 54.187.182.165
    • 54.187.44.75
    • 54.191.40.18
     
  2. essellar

    essellar Community Advocate Community Support

    Messages:
    3,295
    Likes Received:
    227
    Trophy Points:
    63
    The reason would be because it's by its nature a proxy that would allow users to get around the geographical (country) restrictions that are in place. That's not going to change.
     
  3. suzukial

    suzukial New Member

    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Thank you for your reply Esselar-san. I am a little confuse. Base on your statement you are blocking codeanywhere IP? Please advise if I am wrong.

    Is there a way to fix this issue? Thanks.
     
  4. bdistler

    bdistler Well-Known Member Prime Account

    Messages:
    3,534
    Likes Received:
    196
    Trophy Points:
    63
    NO
    x10hosting is blocking any access from any IP that 'looks' like a "Proxy" - which is what "codeanywhere" looks like
    ###

    NO
    this is a x10hosting's restriction
     
  5. suzukial

    suzukial New Member

    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    I see. I will just try to contact x10hosting directly if they can do something about this issue. Thanks.
     
  6. essellar

    essellar Community Advocate Community Support

    Messages:
    3,295
    Likes Received:
    227
    Trophy Points:
    63
    They aren't going to change it, since that would allow people to use the service from areas that they are specifically trying not to serve.
     
    • Winner Winner x 1

Share This Page