Cannot launch cPanel

Discussion in 'Feedback and Suggestions' started by gsdrusx1, Feb 7, 2017.

  1. gsdrusx1

    gsdrusx1 New Member

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    Cannot launch cPanel.
     
  2. lylex10h

    lylex10h Active Member

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    [Open cPanel] works for me. Need more information to troubleshoot, such as errors. Have you tried from another location?
     
  3. bdistler

    bdistler Well-Known Member Prime Account

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    what URL (Web address) are you using ??
     
  4. gsdrusx1

    gsdrusx1 New Member

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    URL: https://x10hosting.com/sso/main

    Failing after multiple attempts on multiple browsers and computers.

    Resulting error:
    The connection has timed out

    The server at xo2.x10hosting.com is taking too long to respond.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
     
  5. bdistler

    bdistler Well-Known Member Prime Account

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    it could be that port [ 2083 ] is blocked by a firewall (workplaces - schools - etc. commonly do that) - OR x10hosting has blocked your current IP address
     
  6. gsdrusx1

    gsdrusx1 New Member

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    Re-Verified I am not blocking port 2083. I'd go with x10hosting is blocking my current IP address. Who do I contact to have the blocking on my IP address removed?
     

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