Resolved Can't access admin page for my site

[edkolis]

I'm trying to log in to the admin page for my site because I need to every month to keep my account active. However I run into this error:

> There is a problem with your request We've found that you're connecting with a network proxy, VPN, or Tor, and we're unable to complete your request because of this. Please disable any such service, sign out and back in.

I noticed that I was still connected to a work VPN, so I disconnected from that and tried to log in again, however I still get this error. What's going on? I need to log in so my account is not suspended!

 

[garrettroyce]

It looks like you tried logging in from at least two different proxy IP addresses and that did indeed get you in trouble. The last login attempt I see from you, you were still on a proxy; I don't see an attempt in the last 24 hours that wasn't. Can you check again?

If that doesn't work, I'll see if we can dig deeper.

 

[garrettroyce]

From your login log, it looks like you were able to get in. I'm closing this issue as resolved, but please open a new thread if the issue persists.