Can't access to cpanel

Discussion in 'Free Hosting' started by janapos54, Feb 9, 2018.

  1. janapos54

    janapos54 New Member

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    good evening,
    when I log into muy acount, i can see my username (enderdat2) and my domain (enredate.x10host.com), but when I click on cpanel button I get the message you can see in the image attached. I have been attempted to access from Monday to Friday and always get the same message. This one is from Firefox, but is the same when I try it in Chrome: ERR_CONNECTION_TIMED_OUT
    Thanks in advance
     

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    Last edited: Feb 9, 2018
  2. Anna

    Anna I am just me Staff Member

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    Could your network possibly block port 2083 (the port cPanel uses). It is common for workplaces, schools ect to blog ports that aren't commonly used.
     
  3. janapos54

    janapos54 New Member

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    thanks but i don't know. I haven't this problem lasts times I traied to access CPANEL. My router (ZTE F660) opens used ports automatically thanks to UPNP protocol, or it says my internet provider.
     
  4. janapos54

    janapos54 New Member

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    Thanks for your time, Ana. Finally I could fix it. It's a problem with router firewall security level. if I choose high level, I can't access to CPANEL. With middle level I can access to CPANEL.
     
  5. Anna

    Anna I am just me Staff Member

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    Glad you got it sorted out.
     

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