Resolved Can't access website or admin panel

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boschett

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Hi! It's me again :oops: :facepalm:

While I was trying to understand the disk usage issue I had yesterday, I failed to input my correct password in the sign-in window, twice. Now I can't access anything related with my account, not even the website.

I can use the forum and the sign in menu from the x10hosting's site, and I can even get to the standby screen, but I'm not able to access cPanel.

I was able to access the website from Tor, though, and I also have confirmation that it is possible to visit the website from another access point, so now I'm thinking my IP was blocked.

Is there anyway to unblock it?
Thanks!

-D.M.
 

Anna

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The IP that you made that post from is not blocked. It is possible that the block was only temporary.

If you still have a problem viewing your site or logging in let me know and I'll check further
 
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