Can't reset password - An error has occurred processing your request.

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yt2fbx10

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Hi,

I have forgotten my password and am trying to reset it. When I goto the forgot password page and enter my email id, I get the - "An error has occurred processing your request." message and no email is sent to me.

Please help in resetting this password.

Thanks,
Manu
 

yt2fbx10

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how do you know that the system is down? it might be some bug too right? cause I've been facing this issue since yesterday...
 

welshstr

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how do you know that the system is down? it might be some bug too right? cause I've been facing this issue since yesterday...

The whole login and password part of x10 is having issues, Thats how he knows.
We are all having issues trying to login and trying to access accounts or reset passwords etc.
hold tight bud. they will suss it.
 

John Yancey

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Sorry for the inconvenience, we had an issue with users being able to log into their accounts and since has been fixed!
 

Nicola Holt

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Hi,

I am having issues with log in and password reset. This is a current issue.

Nicola
 

yt2fbx10

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Hi,

I started having issues while trying to login again today!

Regards,
Manu
 
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