cpanel missing when I login

[pafcx10h]

Your account is not currently suspended.

Thanks Anna I did receive an email very soon after saying it had been unsuspended.

I still get the error and unable to login to cPanel. Can this be fixed or is there a way you can update my domain details for me?

 

[ddosx10m]

(bump) cPanel is still stuck on Error.

 

[yorkshi6]

Still no fix for this? it's been a week already.

yet more problems that havnt been sorted! there is more issues than just than just this one ! nothing being sorted no forum support from moderators noting at all ! good luck with your acounts getting them working

 

[geekywei]

can someone PLEASE fix Cpanel?!?!??!

 

[metagame]

Any updates on this? Its been a couple weeks now.

 

[greatlan]

Having the same problems, been a long time user for a few years now. But i have plans to move as the problems are becoming more frequent. This is actually impacting development

 

[yorkshi6]

Having the same problems, been a long time user for a few years now. But i have plans to move as the problems are becoming more frequent. This is actually impacting development

Yes they are more frequent and maybe the companies business model dictates changes to the free set ups I for one moved to another server as I was getting bored of everything being broken ! I’m quite happy pooping into the forums to say hello but not now needing any support as I’ve deleted my whole site

 

[ddosx10m]

Hi @Anna, any update on this?

 

[pintwin173]

I had the same problem this morning (posted a new thread about this, sorry, didn't see this one).

In short:

Can't get to Cpanel, My Websites tab says I have no websites despite having one.
Website shows up under Domains tab and clicking it gets me to Cpanel's File Manager screen.
Email Accounts, Wordpress Database exist and have data.​

If accessing Cpanel's File Manager counts as "accessing your account" under X10's TOS then I suspect we're good. Otherwise, we might see our accounts dropping off due an inability to access Cpanel's main screen.

Frustrating!

 

[chsrobo2]

my cpanel is also not working. it shows standby and then error. can someone give advice on a possible fix?

 

[pintwin173]

FYI: Changed interface to "Paper Lantern", signed out, cleared browser cache, signed back in, everything's now ok.

Might help you, YMMV.

 

[ddosx10m]

FYI: Changed interface to "Paper Lantern", signed out, cleared browser cache, signed back in, everything's now ok.

Might help you, YMMV.

Thank you so much @pintwin173.

 

[carrinho]

my cpanel is also not working. it shows standby and then error. can someone give advice on a possible fix?

I'm having the same issue too.

 

[yorkshi6]

I can access c panel on xo7 no problems here ! Try again perhaps and refresh the page

 

[carrinho]

I can access c panel on xo7 no problems here ! Try again perhaps and refresh the page

I'm on xo1. I've not been able to successfully log on since registering on Thurs 25! It took till Saturday to complete the registration (which they says should take around 45 seconds)!

 

[yorkshi6]

I'm on xo1. I've not been able to successfully log on since registering on Thurs 25! It took till Saturday to complete the registration (which they says should take around 45 seconds)!

There is obviously ongoing issues with admin dealing with questions on the forum and and ongoing issues with the servers although they are singlehop servers I believe x10 only rent server space ! I can only suggest you sit tight a few days then send a pleasant request to help sort your issues

 

[villanov]

Hello there fellas... You have to RESET your password to be able to log in again to CPANEL. Once you reset it it will work...

 

[jeffersx]

My control panel option is not available. I have been trying to connect using filezilla, but there is a 530 login authentication error even though I know my password is correct. I just used it to log on here fine. When I log in to x10hosting the standby button becomes an error button and does not show the cpanel icon.