Resolved Disk space 514 MB / 512 MB

backint2

New Member
Messages
25
Reaction score
1
Points
3
Hi, I cannot update or backup my site due to disk space limit. Is there a way to solve this? I have emptied backups and trash, also deleted old images on wordpress, and even old products on woocommerce. Any help is much appreciated. Thanks!
 

spacresx

Community Advocate
Community Support
Messages
2,182
Reaction score
195
Points
63
you could try the trash folder, normally its auto purged though,
but sometimes most recent deletes go there and could reflect your space.

check your wordpress and woocommerce, folders for any backups,
or zipped files and delete them.
if you need backups it is best to save to your computer, not website.

if you are using at least 75% of your 512 MB disc space,
you could ask support/staff to increase your disc space.
 

garrettroyce

Community Support
Community Support
Messages
5,611
Reaction score
249
Points
63
I'll flag this for a disk space increase. Please make sure you have no backups of your website stored on your account. This is usually the reason people get denied increases. Also remember to empty your unused emails. 1 email = 1 file and with attachments considered, they can be substantial.
 

backint2

New Member
Messages
25
Reaction score
1
Points
3
Thanks! It seems like I have space now, not increased by staff, but seems like deleting emails worked. Thanks very much!
 

Anna

I am just me
Staff member
Messages
11,733
Reaction score
578
Points
113
I have increased your available diskspace.
 
Top