Domain Issue

[isaac008]

I've been kindly waiting for my domain to modify. It has become ridiculous so I'm opening another ticket. If a simple domain modification couldn't be done than please, support staff state, "We do not know how to modify a domain. We cannot change the domain. There is a system error beyond our control. That is not in our power. Domain modifications are not possible. We'll keep you updated." Something along of those lines would be reassuring rather than no response at all. It's a little sad.

Hello,

There is a massive queue of domain changes pending at the current time. I'm currently unable to change your domain manually because of the current items in the queue. Can you please wait a couple days and see if the queue goes ahead and modifies it for you. If not we'll look into it further.

Yes I've waited more than a couple days. No one has bothered to even look into it further or take the time to respond.

X10 looked great, but I'm sadly disappointed in the support response time.

Hosting Domain Modification
submitted November 29 at 10:41 pm
5PWzhlwWs44Z
action status
Process wait
information
A change to your hosting account's primary domain.
Change to qchat.co.uk

Kind Regards,
-Isa