Email disappearing

Discussion in 'Free Hosting' started by kickbutt, Jan 29, 2018.

  1. kickbutt

    kickbutt New Member

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    Some of the emails I receive are disappearing after 1-2 days. They arent going to junk or trash either. Whats going on? Can I get them back?
     
  2. lylex10h

    lylex10h Active Member

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    Do those emails contain attachments? Emails are just files, attachments just make those files bigger (with additional overhead). If those files are over 10MB, they will be deleted after a certain amount of time. That's my guess.
     
  3. kickbutt

    kickbutt New Member

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    They do. Is there a way to change that? Because thats a horrible inconvenience. And any chance I can get the emails back. Some were very important.
     
  4. lylex10h

    lylex10h Active Member

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    You can change that by upgrading to Premium or by using a third-party email provider. It's a limit of shared, free hosting.

    I'm not an admin here, but probably no.
     

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