Email over quota?

Discussion in 'Free Hosting' started by coolerca, Nov 13, 2018.

  1. coolerca

    coolerca New Member

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    I had a notification some where that emails kept bouncing back, so I logged in to check my email here. I thought I had unlimited, but now says I'm over quota? I removed my username for privacy reasons, but not sure if it's completely needed right now.

    Any solution to my problem?
     

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  2. coolerca

    coolerca New Member

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    Still needing some help with this, I need my email!
     
  3. lylex10h

    lylex10h Active Member

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    Use an email client with POP to download all the mail to your comp. Then setup an IMAP connection to move anything critical back to the server.

    cPanel > Email Accounts > [More] (right of email address) > Configure Email Client
     
  4. coolerca

    coolerca New Member

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    Lylex, doing your method would that free up space so I'd be under the quota? I'm unlimited, so I don't understand how it can be over.

    Regardless, all of my email I got in my google account, it forwards it, but I guess it never deleted it from my email. Now I'm just trying to remove my email so I can add it again. When I click "Remove Account", it says that it was removed but clearly it's still there:
    upload_2018-11-21_13-43-2.png
     
  5. lylex10h

    lylex10h Active Member

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    It's not unlimited. Check your cPanel Stats. The error message "User 'user@domain.tld' is over quota." generally indicates to me that user@domain.tld is over the space or file(inode) limit. Removing mail from the server will decrease space and inodes.

    You can also do this with the File Manager or FTP client (generally not recommended). From the Home directory go to mail/domain.tld/user. The mail should be in the cur and new folders.
     
  6. Anna

    Anna I am just me Staff Member

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    Actually it is not the specified email account that is over quota per se, it is the overall account that is over quota. All emails as well as any other file all come together when it comes to the overall diskspace usage for the account.

    A quick look tells me your database is nearly 3 gb in size, this is extremely large and nothing I can see on the site seem to warrant that size either (I might have missed something though), so you might want to take a look at that
     
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  7. wooprapp

    wooprapp Member

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    Yep. That's what I was going to day lol, except for the part about his database lol.
     

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