Hey User 241c6ec3!

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caftpx10

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The "hey user" thing is normal. As for the 403's, don't know what's up with that.
 

adler96

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Not really normal. I am not a new user; I have been using x10hosting for a while, but now I can't log in in my Cpanel (which if unsolved will cause my account to be deactivated after 1 month without logging in).
 

bdistler

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When I try to login in CPanel I get a message saying "Hey User 241c6ec3! That's what we currently know you as - weird, huh?".
you need to 'set' a name - that you like - to get passed that
 

adler96

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Ah ok, I had never seen that message before, so I thought it meant my account was misconfigured or something like that. Thanks for your message.

Ok, one issue gone, now let's see if the 403s have a solution...
 

caftpx10

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X10Hosting recently had a login system update, and that thing was part of it. Hopefully, that cleared that up.
 

adler96

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The 403 issue is still present. Apparently it is being fixed for other users, so I hope it get fixed for my site as well.
 

Skizzerz

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Should be fixed now, we ended up disabling the offending mod_security rule entirely due to the large number of false positives it was causing.
 
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