[Illuminated] Can't access support site or get out of x10hosting Basic

Status
Not open for further replies.

theneale

Member
Messages
47
Reaction score
2
Points
8
Hi,
Tried out x10hosting basic, and am now stuck in a loop - trying to get back to cPanel x3 by selecting Switch theme--Switch to cPanel x3 but after about a minute I end up back at the login screen and then back in x10hosting basic every time. Can you help?
Also when I try to access the support site (I have the Illuminated upgrade) I get a blank error page every time.
TIA!
David.
 

visibled

New Member
Messages
8
Reaction score
0
Points
1
this happened to me a while back, there was a problem with the firewall or something. they said they reset it and I logged in and it was fixed. Today I was in the mail client and was trying to change a password for my email account and this started happening to me again.
 

leafypiggy

Manager of Pens and Office Supplies
Staff member
Messages
3,819
Reaction score
163
Points
63
I moved you back to x10x3.
 

theneale

Member
Messages
47
Reaction score
2
Points
8
Thanks, Neil - all OK now. I was actually looking for Softaculous that seems to have disappeared - is this available in one of the other themes?
David.
 

leafypiggy

Manager of Pens and Office Supplies
Staff member
Messages
3,819
Reaction score
163
Points
63
I'll install Softaculous for the server tonight--I forgot about that. Sorry!
 
Status
Not open for further replies.
Top