Internal Server Error 500 No response from subprocess (cpanel [...] )

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joshuaf3

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Currently, when I try to click the cPanel button on the x10hosting dashboard, I am receiving the following error:

Internal Server Error
500

No response from subprocess (cpanel (cpanel)): The subprocess reported error number 122 when it ended.

I have seen that another user on this forum received the error due to the max. amount of items being exceeded. An admin offered to empty their trash, which solved the problem.

Unfortunately, I cannot access ftp with the default credentials listed on the x10 dashboard under 'Quick FTP' and therefore cannot empty it myself. Please could you help to clarify whether this is my issue and/or how to rectify the problem?

Thanks in advance!
 
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