Resolved Issue: Apache is functioning normally

[richar56]

Apache is functioning normally

on my http://richarddahm.x10.bz/ account

Trying to log in to cPanel I get:

《
Sign in Successful

Please standby while transfer you to your web hosting account.
An error has occurred forwarding your sign in. Retry
》

Reading your answers to other such threads, I fear , as in other threads, this is probably a result of a purge due to inactivity. Unfortunately, my online portfolio website is essential to my job search, and my situation is pretty urgent just now.

If it's possible, could you please restore my account? I'll be keeping my fingers crossed.

Thanks for your attention!

 

[Anna]

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised.

During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the last 60 days prior, your account was well outside that 60 day mark and even more so outside of the 30 day requirement for free hosting. Prior to our purging you last logged into your account on December 4th.

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday 22nd.

You're lucky though that the restore is still possible for your account.

I'm running the restore now and the account should be good to go in a few minutes.

 

[richar56]

Awesome!

Many thanks for your patience and diligence from all of us members of the Clueless Legion (tm). In my defense, I can only plead to the press of life and events, so I was remiss in my duties to check in.

I really appreciate your help and I'm looking forward to seeing my site back up!

 

[richar56]

My website is up and working just fine, so many many thanks (I know you've been getting lots and lots of these and have been more than patient). I'll be more diligent in checking in.

 

[Anna]

Awesome!

Many thanks for your patience and diligence from all of us members of the Clueless Legion (tm). In my defense, I can only plead to the press of life and events, so I was remiss in my duties to check in.

I really appreciate your help and I'm looking forward to seeing my site back up!

Yeah, the current events affects us all in various ways.

 

[richar56]

Yeah, the current events affects us all in various ways.

Amen! Adding to that, my dad had a massive stroke and I was his home hospice caregiver until he passed away in December (thus the lag in my checking in and in my job search), so I can only plead that.

But thank you again, and stay safe and keep well!

 

[Anna]

Amen! Adding to that, my dad had a massive stroke and I was his home hospice caregiver until he passed away in December (thus the lag in my checking in and in my job search), so I can only plead that.

But thank you again, and stay safe and keep well!

I'm sorry to hear that.

Stay safe.

 

[richar56]

When this blows over, a toast will be raised in your honor. I teach online, so believe me, I can relate to all the behind the scenes work that must go into your job.