Issues with hosting service

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ah.cometaa99

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I created an account a few hours ago to host my website(I already have a domain) and I knew there would be a bit of a wait. I went back in to my control panel to check on it and it gave me this message:

"Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:An older account was removed as the result of inactivity.
A past account has been terminated for breaching our Terms of Service.
You have never had a hosting account.
Whatever the reason, you can always sign up for a hosting account now.
If you believe that this is a mistake you may open a support ticket here."

I then attempted to submit a support ticket and it gave me:

Support is currently closed for the server your hosting account is on (). Please visit our forums and read the news.


Does anyone have any information as to what is going on?
 
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