Hi there
I missed the reminder email and let my account lapse. I have signed up again and it recognised that I was a previous account holder from my email address but I have no idea as to whether I have the same username or not.
I have created a new domain of exactly the same name but when I went into site builder, no backups were found.
Is there any way that I can get my website back again ?
I have just noticed that my username here is champi11 whereas my hosting account username is listed as champi17. If the hosting username could be changed back to champi11, I wonder would this give me access to backups ? The account expired at the beginning of September
I missed the reminder email and let my account lapse. I have signed up again and it recognised that I was a previous account holder from my email address but I have no idea as to whether I have the same username or not.
I have created a new domain of exactly the same name but when I went into site builder, no backups were found.
Is there any way that I can get my website back again ?
I have just noticed that my username here is champi11 whereas my hosting account username is listed as champi17. If the hosting username could be changed back to champi11, I wonder would this give me access to backups ? The account expired at the beginning of September