Login page redirects to /sso/upgraded (blank page)

[cellphon]

I've tried different browsers and even my phone and it keeps redirecting me to the /sso/upgraded URL with a blank page. Can someone please post an update if there is a site issue?

 

[Dead-i]

Hi cellphon,

Thank you for letting us know about this. It looks like you have upgraded to x10Premium, so you should be able to sign in at https://clients.x10premium.com/

Thank you,

 

[cellphon]

Hi Dead-i,

Ok, thank you for explaining that to me.

 

[darkrpup]

Hi, I'm having the exact same issue and the problem is that my site is still live at the domain that is on that specific account; it's an x10.mx domain and I have no control over it because it's just a blank page at /sso/upgraded. Please help.

 

[Anna]

The same answer as above seem to apply to your case, for premium hosting the login is different: https://clients.x10premium.com/

 

[darkrpup]

The same answer as above seem to apply to your case, for premium hosting the login is different: https://clients.x10premium.com/

Yes that's true, but the problem is that the domain darkrpuploaded.x10.mx still has all of my files that I had on the free hosting service and now they are inaccessible to me. I need to log into the free hosting to take all the files from the darkrpuploaded.x10.mx domain and migrate them to my paid domains.

 

[darkrpup]

Wait, I found out that I can still access the files via the x10premium page, thanks for your help!